IBPS Recruitment 2026 – 11403 Clerk Posts
The Institute of Banking Personnel Selection (IBPS) has announced the recruitment for 11,403 Customer Service Associate (Clerk) positions under CRP CSA-XVI for the 2027-28 financial year. Candidates holding a graduation degree can apply online through the official website until August 21, 2026. This recruitment drive covers 11 participating public sector banks across India, offering a stable career path in the banking sector.
| Organisation | Institute of Banking Personnel Selection |
|---|---|
| Post Name | Customer Service Associate (Clerk) |
| Total Vacancies | 11403 |
| Last Date | |
| Qualification | Graduation in any discipline from a recognised university. |
| Category | Bank Jobs·Central Government Jobs |
| District | All Districts |
IBPS Clerk Vacancy Details
The recruitment for CRP CSA-XVI covers 11,403 indicative vacancies across 11 participating public sector banks. These vacancies are distributed state-wise, with West Bengal having 946 posts. Please note that Union Bank of India vacancies are currently marked as ‘Not Reported’ (NR) and are not included in this total.
Eligibility Criteria
Candidates must be citizens of India, subjects of Nepal/Bhutan, or Tibetan refugees who settled in India before January 1, 1962. Applicants must hold a graduation degree in any discipline from a recognized university as of August 21, 2026. Additionally, candidates must possess computer literacy, evidenced by a certificate, diploma, or degree in computer operations, or by having studied Computer/IT as a subject in high school or college. Proficiency in the local language of the state or union territory applied for is mandatory.
Age Limit & Relaxation
Applicants must be between 20 and 28 years of age as of August 1, 2026 (born between August 2, 1998, and August 1, 2006). Age relaxation is provided as follows: SC/ST candidates receive 5 years, OBC (Non-Creamy Layer) candidates receive 3 years, and Persons with Benchmark Disabilities receive 10 years. Ex-servicemen are eligible for relaxation based on their actual period of service.
Application Fee
The application fee is ₹175 for SC, ST, PwBD, and ESM/DESM candidates. For all other categories, the application fee is ₹850. Fees must be paid online between August 1, 2026, and August 21, 2026.
Salary & Pay Scale
The salary for the Customer Service Associate (Clerk) post is governed by the Bipartite Settlement applicable to public sector banks, which includes basic pay, dearness allowance, house rent allowance, and other perquisites as per bank policy.
Selection Process
The selection process consists of three stages: an Online Preliminary Examination, an Online Main Examination, and a Local Language Proficiency Test. Candidates must qualify in each stage to be considered for provisional allotment.
About Institute of Banking Personnel Selection
The Institute of Banking Personnel Selection (IBPS) is an autonomous body established in 1975, initially as the Personnel Selection Services (PSS). It was later incorporated as an independent entity in 1984 under the aegis of the Reserve Bank of India (RBI) and the public sector banks. Headquartered in Mumbai, Maharashtra, IBPS serves as a premier recruitment agency for the banking industry in India. Its primary mission is to provide world-class personnel selection and assessment services to public sector banks, regional rural banks, and other financial institutions. By conducting fair, transparent, and merit-based examinations, IBPS ensures that the banking sector is staffed with highly competent professionals capable of handling the evolving challenges of the financial landscape. The organization operates under the guidance of a governing board consisting of representatives from the Reserve Bank of India, the Ministry of Finance, and various public sector banks. IBPS is responsible for conducting the Common Recruitment Process (CRP) for various cadres, including Clerks, Probationary Officers, and Specialist Officers. Its geographic coverage spans the entire nation, allowing candidates from every state and union territory to compete for positions in major nationalized banks. Career prospects within the banks recruited through IBPS are highly sought after due to the job security, competitive salary structures, and opportunities for professional growth. Employees in these banks often benefit from structured promotion policies, pension schemes, and various allowances. As the banking sector continues to digitize and expand its reach into rural and urban markets, the role of a Customer Service Associate remains pivotal. IBPS continues to innovate its testing methodologies, incorporating advanced technology to maintain the integrity and efficiency of its recruitment processes, thereby playing a crucial role in strengthening the human capital of India’s public sector banking infrastructure.
How to Apply
- Visit the official IBPS website at www.ibps.in.
- Click on the link for CRP CSA-XVI recruitment.
- Register by providing basic details and uploading the required documents.
- Pay the application fee through the online payment gateway.
- Submit the application and print a copy for future reference.
Important Dates
| Activity | Date |
|---|---|
| Online Registration Start | 01-Aug-2026 |
| Online Registration Last Date | 21-Aug-2026 |
| Preliminary Exam | Oct-2026 |
| Main Exam | Dec-2026 |
Important Links
| Description | Link |
|---|---|
| Official Notification | Click Here |
| Apply Online / Official Website | Click Here |
Frequently Asked Questions
Who can apply for Institute of Banking Personnel Selection Clerk 2026?
Candidates who hold a graduation degree in any discipline from a recognized university can apply. They must also be between 20 and 28 years of age as of August 1, 2026.
What is the salary for Clerk at Institute of Banking Personnel Selection?
The salary is determined by the Bipartite Settlement for public sector banks. It includes a basic pay structure along with various allowances like Dearness Allowance and House Rent Allowance.
What is the selection process for Institute of Banking Personnel Selection Clerk 2026?
The selection process involves three distinct stages: an Online Preliminary Examination, an Online Main Examination, and a Local Language Proficiency Test. Candidates must qualify in each of these stages to be eligible for final provisional allotment.
Is Institute of Banking Personnel Selection a Central or State Government organisation?
The Institute of Banking Personnel Selection is an autonomous body established under the aegis of the Reserve Bank of India and the Ministry of Finance. It functions as a national-level recruitment agency for public sector banks across India.